Support

Find solutions to the most common issues and answers to the most frequently asked questions.

1. How do I download documents? 
Go to the Login page and enter your email address and password. You will be automatically directed to the Downloads page. Click on the 'download' link for the file you wish to access.


2. How do I obtain logon information?
ACARP Policy is that the database is only available to personnel working in the Australian Coal Industry. Passwords can be obtained by contacting Bruce Atkinson at Downer EDi Engineering P/L on 02-4937 9911.


3.What if I have other questions? 
If you have a question that we haven't answered or if you need other information, please contact Bruce Atkinson at Downer EDi Engineering P/L on 02-4937 9911.